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The Japanese staff appear arrogant and treat customers poorly, being unhelpful and lazy. They refused to provide certified copies without explanation.

Location: Japan, 〒531-0076 Osaka, Kita Ward, Oyodonaka, 1 Chome−88−3501 梅田スカイビル タワーイースト35F
Floor 1 · Umeda Sky Building
German consulate in Umeda Sky Building Tower East
German consulate in Umeda Sky Building Tower East
The Consulate General of the Federal Republic of Germany in Osaka, also referred to as the German Consulate General Osaka-Kobe, is located on the 35th floor of the Umeda Sky Building Tower East in Kita Ward, Osaka. The mission provides consular services including visa applications, passport matters and legal documentation to German nationals and residents in the Kansai region. Visitors are required to make an appointment online before attending the office.Based on 51 Google reviews
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The Japanese staff appear arrogant and treat customers poorly, being unhelpful and lazy. They refused to provide certified copies without explanation.
David M.
Excellent service. Kudos to the team.
Abbas K.
The staff were courteous, precise, and professional.
Thanh T.
The visa process was clearly explained and went smoothly. The staff were exceptionally friendly and helpful.
Steffen P.
The service was friendly. Remember to bring coins for the lockers, as they are needed for bags and phones.

Consulate General of Federal Republic of Germany in

Lobby Interior with Cleaning Staff
A spacious, modern lobby interior featuring polished dark tile flooring and large glass windows allowing natural light to flood in. A cleaning staff member wearing a red cap is mopping the floor near black partitions. Yellow caution signs are placed nearby. Information boards display schedules or notices on both sides of the entrance area.

Goethe Institut Osaka Entrance
Interior hallway view with Goethe Institut signage on the right, featuring Japanese and German text. A directional arrow points left. Background shows a corridor with informational boards and stanchions.

Flags in a park with city skyline
A row of flagpoles displaying various flags against a blue sky, surrounded by green trees and urban buildings in the background.

Bank or Office Interior
Interior scene showing a service counter with glass partition, informational brochures on display rack to left, and two people leaning over the counter area.

Night Skyline View from Rooftop
A panoramic night view of a city skyline from an elevated rooftop terrace, featuring illuminated buildings and a cloudy sky above.

Goethe Institute Entrance and Lockers
Interior view showing a row of metal lockers with orange locks on the left, and glass doors leading into an office space. Through the glass door, shelves filled with books or binders are visible inside. A poster on the right door displays 'GOETHE INSTITUT' logo and contact details in English and Chinese.

German Consulate Entrance with Stroller and Child
A photo showing the entrance to a building labeled 'Bundesrepublik Deutschland Generalkonsulat'. A young girl stands near the glass doors, while a stroller is positioned in the foreground. Inside, shelves with items are visible through the open door.

Berlin Wall Fragment Display
A concrete fragment of the Berlin Wall with blue and red graffiti is displayed on a stand next to an informational sign in Japanese, German, and English. The setting appears to be indoors near a window with blinds.

German Consulate General Osaka-Kobe Sign
A mounted sign on a granite wall displaying the German flag and bilingual text identifying the German Embassy in Osaka and Kobe, Japan.
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